TCPA Compliance Notice
Important information about our communication practices and your consent rights.
Last updated: 7/14/2025
What is TCPA?
The Telephone Consumer Protection Act (TCPA) is a federal law that regulates telemarketing calls, auto-dialed calls, prerecorded calls, text messages, and unsolicited faxes. It requires businesses to obtain proper consent before contacting consumers through these methods.
Your Consent Rights
Phone Call Consent
By providing your phone number to Unity Health, you expressly consent to receive phone calls from us and our licensed insurance partners regarding Medicare plans and services. This includes:
- Calls from licensed insurance agents
- Follow-up calls about your Medicare inquiries
- Appointment scheduling calls
- Educational calls about Medicare options
Note: This consent is separate from text message consent and can be revoked by calling (555) 123-4567.
Text Message Consent
By opting in to receive text messages, you specifically consent to receive SMS messages from Unity Health about Medicare information. This consent is separate from phone call consent and includes:
- Medicare enrollment deadline reminders
- Plan benefit updates and changes
- Educational content about Medicare options
- Appointment reminders
Message and data rates may apply. You can opt out at any time by replying STOP to any message.
Email Consent
By providing your email address, you consent to receive email communications from Unity Health. This consent is separate from phone and text message consent and includes:
- Medicare plan information and comparisons
- Educational newsletters about Medicare
- Important Medicare deadline notifications
- Follow-up information after consultations
You can unsubscribe from emails at any time by clicking the unsubscribe link in any email.
Important TCPA Disclosures
Key Points:
- Consent is not required for purchase: You are not required to agree to receive calls or texts as a condition of purchasing any goods or services.
- Separate consents: Phone, text, and email consents are separate and independent of each other.
- Revocable consent: You may revoke your consent at any time using the methods described above.
- Third-party sharing: We may share your contact information with licensed insurance agents and carriers to provide you with Medicare plan options.
- Automated systems: Calls and texts may be made using automated telephone dialing systems or prerecorded messages.
How to Opt Out
Phone Calls
Call 1(888) 660-4645 and request to be removed from our calling list.
Text Messages
Reply STOP to any text message or text STOP to our number.
Emails
Click the unsubscribe link in any email or contact us directly.
Contact Information
If you have questions about our TCPA compliance practices or need assistance with opting out of communications, please contact us:
Unity Health TCPA Compliance
Email: info@unityhealthusa.com
Phone: 1(888) 660-4645
Address: 7901 4th St N STE 300, St. Petersburg, FL 33702
Hours: Monday-Friday, 8 AM - 8 PM EST
Complaints and Violations
If you believe you have received communications from us in violation of the TCPA, please contact us immediately at info@unityhealthusa.com or 1(888) 660-4645. We take TCPA compliance seriously and will investigate all complaints promptly.